Price: USD 495.00
one-time payment
NO annual or monthly fees
www.sales-n-stats.com |
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Sales-n-Stats Enterprise edition includes all features of Sales-n-Stats Live Edition but is designed for bigger companies and supports simultaneous work of multiple operators and departments. Now sales representatives, support team and web analysts can work in a single collaboration environment. The system automatically routes all incoming chats, calls and messages to an appropriate department, assigns to a free operator or place in a queue. Data Center server provides centralized data processing for all users, the system of permissions allows configuring access for the employees on "need to know" basis.
The data are ready for web analysts.
Key features:
| Real-time online monitoring |
| Tracking visitor through multiple web sites |
| Text chat with visitors |
| Voice chat with visitors |
| Configurable visitor's profile |
| Advanced reporting |
| Custom reports constructor |
| Standalone data center |
| Multi-operator collaboration environment |
| Operator to operator chat |
| Multiple departments |
| Transfer call to another operator |
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